Rorie Owens
Jacksonville,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
3
3
years of professional experience
Work History
Server
Cypress Village
Jacksonville, FL
07.2021 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
GED -
Ooltewah High School
Ooltewah, TN05-2018
Skills
- Food inspection
- Supply Restocking
- Safe Food Handling
- Table Setting
- Food Running
- Table Bussing
- Guest Engagement
- Positive and professional
- Dining customer service
- Order Accuracy
- Exceptional customer service
- Dining crew workflow optimization
- Professional Appearance
- Strong Work Ethic
- Cash Handling
Timeline
Server
Cypress Village
07.2021 - Current
GED -
Ooltewah High School