Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Certified Swing Manager
McDonald's
06.2019 - Current
Managed employee performance to give guests accurate, efficient and personable service each and every time.
Trained crew members on how to perform tasks correctly.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.