Rory Rudder
Panama City
Summary
In summary, coffee is my passion. A passion I had once lost but am regaining tenfold. I am passionate about creating an environment welcoming for everyone to connect, baristas and customer alike. My goal is to maintain not only a second place for our customers but a second place for our baristas as well. To ensure that we are providing excellent, personal, and quality service.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Barista
Starbucks
Panama City Beach
09.2022 - Current
- Prepared high-quality beverages using espresso machines and brewing equipment
- Provided exceptional customer service while taking and fulfilling orders efficiently
- Maintained cleanliness and organization of workstations and customer areas
- Provided exceptional training to green bean baristas in the way, art, and culture of the siren
- Briefly provided supervisor management. Such as ordering, directing and delegating baristas, making daily action plans for barista positioning, managing safes an tills, and ensuring customer satisfaction
To Go Specialist
Olive Garden
Panama City Beach
05.2022 - Current
- Prepared and packaged to-go orders for customers efficiently and accurately.
- Communicated with kitchen staff to ensure timely and quality food
- Maintained cleanliness, and organization to kitchen and dining area
- Managed closing out servers ensuring they were ready to be checkout
- Managed and maintained money drawer
Service Trainer
Smokey Bones Bar & Fire Grill
Columbus
01.2022 - 04.2022
- Trained staff on menu knowledge, and steps of service
- Executed events and large parties
- Developed delegates techniques
Service Manager
Giuseppe’s Italian Cusine
Wetumpka
02.2020 - 01.2022
- Ordering
- Scheduling
- Alcohol ordering
- Table visits
- Event planning
Education
Wetumpka High School
Wetumpka, AlabamaSkills
- Beverage preparation
- Equipment maintenance
- Order management
- Cash handling
- Delegation
- Ensuring customer satisfaction
- Ensuring barista satisfaction
Timeline
Barista
Starbucks
09.2022 - Current
To Go Specialist
Olive Garden
05.2022 - Current
Service Trainer
Smokey Bones Bar & Fire Grill
01.2022 - 04.2022
Service Manager
Giuseppe’s Italian Cusine
02.2020 - 01.2022
Wetumpka High School