Rory Spaulding
Emagine Entertainment
Shelby Township,MI
1
Certification
4
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
In Theater Sales Manager
1 Month- Managed daily food and beverage operations to ensure exceptional customer experiences.
- Monitored inventory levels and coordinated with suppliers to ensure availability of merchandise and concessions.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed merchandising displays to increase visibility and customer engagement.
- Oversaw budgeting and cost control measures, aligning food and beverage offerings with financial goals.
Manager
1 Year 7 Months- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and guests.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Supervisor
10 Months- Provided support to team members in order to assist them in completing tasks more efficiently.
- Delegated tasks to team members according to individual strengths.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Notified employees of policy and procedure changes to promote overall compliance.
- Created marketing displays to increase sales.
Department Lead
8 MonthsTeam Member
5 MonthsSkills
Leadership and Team Building
Problem-solving
Time Management
Verbal and Written Communication
Staff Development
Customer Relations
Teamwork and Collaboration
Accomplishments
Achieved seven consecutive "S+" ratings, the highest possible, for building performance, maintaining this top-tier status throughout entire management duration.
Certification
- ServSafe Food Handler Certificate
- ServSafe Alcohol Server Certificate
- International Baccalaureate Diploma
Timeline
In Theater Sales Manager
Emagine Entertainment
07.2026 - CurrentRead More
Manager
Emagine Entertainment
11.2024 - 06.2026Read More
Supervisor
Emagine Entertainment
12.2023 - 10.2024Read More
Department Lead
Emagine Entertainment
03.2023 - 11.2023Read More
Team Member
Emagine Entertainment
10.2022 - 03.2023Read More