Rory K. Hatcher
Troy,MO
Summary
Resourceful Independent Contractor known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Self-employed
O'Fallon, MO
05.2020 - Current
- Negotiates contracts with vendors for services and supplies.
- Resolves customer inquiries promptly via phone or email communication channels.
- Performs quality assurance on all products.
- Builds successful partnerships with other businesses in related industries.
- Maintains relationships with existing customers while seeking new ones.
Sales Associate
Plaza Tire & Auto Service
Cape Girardeau, MO
07.2022 - 06.2024
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
Powder Coating Specialist
True Manufacturing Co.
O'Fallon, MO
07.2020 - 07.2022
- Implemented process improvements to increase efficiency and reduce costs.
- Performed quality assurance testing on all products treated with powder coating.
- Implemented specialized procedures and products for high end customers.
- Analyzed customer needs and recommended appropriate products or services.
- Coordinated with other departments to ensure efficient workflow processes.
Sales Specialist
National Vehicle Protection Services
Saint Charles, MO
03.2017 - 07.2020
- Maintained up-to-date knowledge of all products and services available through the company.
- Developed relationships with customers in order to increase sales opportunities.
- Adhered to all company policies, procedures and regulations regarding telephone etiquette.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Attended training sessions as required by management for continuous education purposes.
Education
High School Diploma -
Troy Buchanan High School
Troy, MO05-2011
Skills
- Problem-solving skills
- Reliable and punctual
- Conflict Resolution
- Teamwork and Collaboration
- Multi-tasking strength
- Building rapport
Timeline
Sales Associate
Plaza Tire & Auto Service
07.2022 - 06.2024
Powder Coating Specialist
True Manufacturing Co.
07.2020 - 07.2022
Independent Contractor
Self-employed
05.2020 - Current
Sales Specialist
National Vehicle Protection Services
03.2017 - 07.2020
High School Diploma -
Troy Buchanan High School
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