Rosa Acosta
Jacksonville,Florida
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Carrier Sales Representative
Crowley Logistics
Jacksonville, FL
05.2026 - Current
- Negotiated contracts and pricing agreements, ensuring competitive rates and service quality.
- Developed and maintained relationships with carriers to optimize transportation solutions.
- Analyzed market trends and carrier performance to inform strategic decision-making.
- Coordinated logistics operations to enhance efficiency in freight management processes.
Beauty Advisor
Ulta Beauty
Jacksonville, FL
04.2024 - Current
- Provided an exceptional guest experience through sales, service, and operational tasks.
- Operate the cash register, handle returns and exchanges, restock merchandise, assist with online orders and maintain the cleanliness of the store.
- Aided in achieving store goals for retail and service sales, guest loyalty, and retail shrink as established by Ulta Beauty.
- Promoted an inclusive environment that supported teammates, peers, and both internal and external guests.
Lead Cashier
Ulta Beauty
Jacksonville, FL
04.2024 - 07.2026
- Contributed to exceeding store goals for retail and service sales, omni-channel engagement, guest loyalty, and retail shrink as set by Ulta Beauty.
- Ensured exceptional guest service by creating a welcoming environment, greeting and engaging each guest, personalizing service, and recommending products.
- Courteously handle sales, refunds, and exchanges.
- Assisted the leadership team with cashier chat ins, chat outs, and associate exit inspections.
- Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
Team Member
Chick Fil A
Jacksonville, FL
03.2022 - 01.2024
- Participated in cross-training sessions to learn various roles within the team.
- Managed multiple tasks simultaneously to ensure smooth workflow during busy periods.
- Delivered efficient, courteous service to customers, enhancing their overall experience.
- Cross training.
Team Trainer
Chick Fil A
Jacksonville, FL
03.2022 - 01.2024
- Trained new and existing team members directly and indirectly, modeling ideal team member behaviors in daily activities.
- Completed assigned Pathway training and relevant training on time, ensuring readiness for team responsibilities.
- Communicated effectively, both verbally and in writing, to facilitate team collaboration.
- Adapted to multiple positions to support operational requirements.
Education
Bachelor of Business Administration - Transportation and Logistics, Marketing & Logistics, Spanish, International Business
UNF
Jacksonville05-2026
Skills
- Freight Management
- Pricing Strategy
- Process Improvement
- Data analysis proficiency
- Contract negotiation
- Team Leadership
LANGUAGES
Spanish (Advanced).
English
Native or Bilingual
Timeline
Carrier Sales Representative
Crowley Logistics
05.2026 - Current
Beauty Advisor
Ulta Beauty
04.2024 - Current
Lead Cashier
Ulta Beauty
04.2024 - 07.2026
Team Member
Chick Fil A
03.2022 - 01.2024
Team Trainer
Chick Fil A
03.2022 - 01.2024
Bachelor of Business Administration - Transportation and Logistics, Marketing & Logistics, Spanish, International Business
UNF