ROSA BOLIVAR
Elizabeth,NJ
Summary
Knowledgeable Administrative/ Transportation manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
3
3
years of professional experience
Work History
Administrative Manager
JB Hunt Transport
09.2021 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Handled account payments and provided information regarding outstanding balances.
- Monitored customer accounts to identify and rectify billing issues.
- Improved customer satisfaction with timely and accurate invoicing, addressing inquiries promptly and professionally.
- Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
Cashier Supervisor
Food Bazaar Supermarket
03.2021 - 09.2021
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Created employee schedules to align coverage with forecasted demands.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
- Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
Ambassador
Amazon
10.2020 - 03.2021
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Assisted team with operational policies and procedures to drive services.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Facilitated press conferences and other outreach events to raise visibility of organization.
Education
Associate of Science - Criminal Justice/Law Enforcement
Union County College
Cranford, NJ06.2025
High School Diploma -
John E. Dwyer Technology Academy
Elizabeth, NJ06.2021
Skills
- Contract Administration
- Staff Scheduling
- Policy and procedure modification
- Workflow Planning
- Web-based Logistics Information Systems
- Billing Systems
- Microsoft Office
- Database updates
- Transportation Coordination
- Communication Equipment Operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Administrative Manager
JB Hunt Transport
09.2021 - Current
Cashier Supervisor
Food Bazaar Supermarket
03.2021 - 09.2021
Ambassador
Amazon
10.2020 - 03.2021
Associate of Science - Criminal Justice/Law Enforcement
Union County College
High School Diploma -
John E. Dwyer Technology Academy
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