Rosa Chavez
Midland,TX
Summary
Energetic individual seeking employment which will allow me to grow professionally. Enthusiastic for taking on new tasks and learning new systems in order to integrate myself into a new workplace. Willing to relocate: Anywhere Authorized to work in the US for any employer
Qualified with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
Globe Life
07.2025 - Current
- Provided tailored insurance solutions to meet client needs and secure long-term relationships.
- Educated clients on insurance products, fostering informed decision-making and increasing satisfaction.
- Conducted thorough policy reviews, ensuring accurate coverage and compliance with regulations.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Collaborated with cross-functional teams to design comprehensive insurance plans tailored to diverse client needs.
Bartender/Server
Hopdoddy Burger Bar
09.2024 - Current
- Lead Bartender
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Crafted signature cocktails and beverages, enhancing customer satisfaction and experience.
Shift Lead Manager
Hoop & Barrel
08.2023 - 12.2024
- Supervised daily operations, ensuring adherence to company standards and protocols.
- Trained and mentored team members on best practices and operational procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Implemented process improvements, enhancing workflow efficiency across shifts.
- Lead Bartender
Bartender
RANCHLAND HILLS GOLF CLUB
10.2022 - 10.2024
- Patio Bartender and well as some serving and event coordinating
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Mobile Bartender
Hops and Bubbles
09.2022 - 09.2024
- Mobile bartending for events ; Weddings, Birthdays, Company Work Events etc..
Sales Associate
Dillard's
06.2018 - 08.2019
- -handled day to day operations throughout corresponding departments
- -processed customer orders, purchases and returns
- -maximized inventory space through accurate organization
- -met specific needs of customers
- -supported management with new products and events
Waitress, Bartender, Hostess
Charlas Restaurante & Bar
12.2014 - 06.2018
- -provided guests with attentive and prompt service
- -single handedly took care of customers on restaurant floor during peek hours
- -took reservations, answered phones and stocked food line
- -set, served and bussed tables
Education
High School -
Midland High School
03.2017
Engineering
Midland College
Midland, TXSkills
- Bilingual
- Customer service
- Cash handling
- Serving Experience
- Bartending
- Word
- Eventm Coordinating
- Excel
- Host/Hostess
- Microsoft word
- Time management
- Licensed insurance agent
- Professionalism and ethics
- Upselling
- Negotiation
Certification
- TABC Certification
- Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Agent
Globe Life
07.2025 - Current
Bartender/Server
Hopdoddy Burger Bar
09.2024 - Current
Shift Lead Manager
Hoop & Barrel
08.2023 - 12.2024
Bartender
RANCHLAND HILLS GOLF CLUB
10.2022 - 10.2024
Mobile Bartender
Hops and Bubbles
09.2022 - 09.2024
Sales Associate
Dillard's
06.2018 - 08.2019
Waitress, Bartender, Hostess
Charlas Restaurante & Bar
12.2014 - 06.2018
High School -
Midland High School
Engineering
Midland College
Additional Information
- Skills:
- Excellent communicator
- Bilingual
- Customer service expertise
- Proficient in Microsoft Word, Power Point, Excel
- Fast paced learner
- Exceptional Time management
- 10+ years of cash handling experience