Giselle Morales Salinas
Las Vegas
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
4039
4039
years of post-secondary education
Work History
Medical Scheduler
Vegas Gastroenterology
Las Vegas
05.2024 - 05.2025
- Scheduled patient appointments using electronic health record system.
- Coordinated with medical staff to confirm availability and prioritize cases.
- Managed patient intake and verification processes for new registrations.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Followed up with patients and confirmed appointments.
- Routed calls and correspondence to appropriate medical staff.
- Maintained a high level of customer service when interacting with patients over the phone or in person.
Housekeeper
The Venetian| The Palazzo Hotel & Casino
Las Vegas
09.2015 - 06.2024
- Maintain suites up to AAA and Forbes standards
- Provide guest with any additional amenities
- Maintained cleanliness and organization in hotel guest rooms and public areas.
- Utilized cleaning chemicals safely according to established guidelines and protocols.
- Collaborated with team members to complete daily housekeeping tasks efficiently.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
Waitress
Red Rock Country Club
Las Vegas
05.2015 - 09.2015
- Prepare establishment for club members and guests
- Provide professional service while greeting and attending to guest orders
- Provided exceptional customer service in a high-volume dining environment.
- Took accurate orders and communicated effectively with kitchen staff.
- Managed multiple tables while maintaining attention to guest needs.
- Processed payments and handled cash transactions efficiently.
Lead Counter
Panda Express
Las Vegas
03.2013 - 03.2015
- Assisting customers in a quick and orderly manner
- Trained with managerial skills
- Assist in training novice workers
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
Education
College of Southern Nevada
Las Vegas, NevadaHigh School Diploma -
Desert Oasis High School
Las Vegas, NevadaSkills
- Bilingual in English and Spanish
- Excellent communication skills
- Leadership skills
- Resourcefulness
- Ability to manage situational activity
- Knowledge of Microsoft applications
- Knowledge of Macintosh
- Ability to multi-task
- Customer service
- Time management
Extracurricular Activities
Latino Youth Leadership Alumni (LYLA), The Latino Youth Leadership Alumni is a community service based-Student-led organization with over 500 members., Member, 2012 Latino Youth Leadership Conference (LYLC), The LYLC‘s purpose is to increase the number of Hispanic students attending college while increasing their leadership skills and decreasing the high school dropout rate., Participant, 2012
References
Available upon request
Awards
Presidential Service Award, Silver, College of Southern Nevada, 06/2013
Timeline
Medical Scheduler
Vegas Gastroenterology
05.2024 - 05.2025
Housekeeper
The Venetian| The Palazzo Hotel & Casino
09.2015 - 06.2024
Waitress
Red Rock Country Club
05.2015 - 09.2015
Lead Counter
Panda Express
03.2013 - 03.2015
College of Southern Nevada
High School Diploma -
Desert Oasis High School