Rosa Fulgencio
Maricopa,AZ
Summary
Dedicated Medical Assistant with expertise in patient care coordination, clinical documentation, and HIPAA compliance. Proven ability to enhance operational efficiency and ensure optimal patient experiences.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Vidal Medical Office
Maricopa, AZ
04.2022 - Current
- Administered patient exams and collected medical histories to support efficient clinical operations.
- Assisted with scheduling appointments, ensuring optimal patient flow and resource allocation.
- Maintained accurate electronic health records to enhance data accessibility and compliance.
- Collaborated with healthcare team to coordinate patient care plans and improve service delivery.
- Educated patients on treatment protocols and medication usage for better health outcomes.
- Monitored inventory levels of medical supplies, streamlining procurement processes and reducing waste.
- Trained new staff on office procedures, fostering a cohesive team environment and enhancing performance.
- Implemented process improvements in patient check-in procedures, increasing overall operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Berwyn Pediatrics
Berwyn, IL
12.2011 - 01.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assistant
Everest College
Chicago, IL01.2012
High School Diploma -
Gage Park High School
Chicago, IL06.2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- Immunization administration
- Insurance verification
- Patient care coordination
- Insurance authorizations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Vidal Medical Office
04.2022 - Current
Medical Assistant
Berwyn Pediatrics
12.2011 - 01.2022
Medical Assistant
Everest College
High School Diploma -
Gage Park High School