Rosa Garcia
San Francisco,CA
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Colibri Mexican Bistro
, CA
09.2022 - 09.2024
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Answered telephone to provide dining information and take reservations
- Greeted guests and sat customers at tables or in waiting areas
- Accommodated guests with children and special needs to promote comfortable dining experience
- Helped restaurant staff set up small and large events to coordinate smooth execution
Manager on Duty
Equinox Fitness
San Francisco, CA
02.2019 - 08.2022
- Responded to customer questions regarding products, prices and availability
- Monitored employee productivity to provide constructive feedback and coaching
- Established and enforced clear goals to keep employees working collaboratively
- Provided ongoing training to address staff needs
- Coordinated employee schedules according to shift changes and availability
- Coached staff members to develop long-term career goals
Education
High School Diploma -
Abraham Lincoln High School
San Francisco, CA06.2018
Skills
- Dining Crew Workflow Optimization
- Menu Memorization
- Guest Relations Management
- Server Support
- Reservations Coordination
- Customer Service
- Dining Customer Service
- Complex Problem-Solving
Timeline
Restaurant Hostess
Colibri Mexican Bistro
09.2022 - 09.2024
Manager on Duty
Equinox Fitness
02.2019 - 08.2022
High School Diploma -
Abraham Lincoln High School
Similar Profiles
Vitor Barreto MinogaVitor Barreto Minoga
Bartender/Wait Staff Member at Colibri Mexican Cuisine Baldwin ParkBartender/Wait Staff Member at Colibri Mexican Cuisine Baldwin Park
Gabriela MosqueraGabriela Mosquera
BARTENDER at COLIBRI MEXICAN CUISINEBARTENDER at COLIBRI MEXICAN CUISINE
Kiley ChapaskoKiley Chapasko
Waitress at Anejo Mexican BistroWaitress at Anejo Mexican Bistro
Kelsey TurnerKelsey Turner
Visual Merchandising Manager at Urban Outfitters, Inc.Visual Merchandising Manager at Urban Outfitters, Inc.
Avana SallesAvana Salles
Cohen's Family at Part Time NannyCohen's Family at Part Time Nanny