Summary
Work History
Education
Skills
Languages
Timeline
GeneralManager

Rosa Ibarguen

Amherst ,NY

Summary

Dynamic retail professional with proven expertise in transaction accuracy and customer support, honed at Old Navy. Recognized for promoting loyalty programs and enhancing sales through effective product demonstrations. Committed to maintaining high standards in cash handling and inventory control, fostering strong customer relationships to drive repeat business.

Work History

Retail Sales Associate Cashier

Old Navy
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Operated POS terminals and cash drawer balancing.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier Team

Market Basket
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Retail Sales Associate Cashier

Stop and Shop Supermarket
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Degree In Arts - Arts Education

INSTITUTE SUPERIOR OF ART
Cuba
07.1987

Skills

  • Loyalty program promotion
  • Transaction accuracy
  • Order processing
  • Order management
  • Payment processing
  • Merchandise pricing
  • Dependability
  • Retail stock management
  • Price verification
  • Sales floor sanitation
  • Conflict resolution
  • Store maintenance
  • Purchase recommendations
  • Quality assurance
  • Cash handling accuracy
  • Credit card processing
  • Inventory control
  • Customer support
  • Product demonstrations
  • Stock replenishment
  • Sales floor management

Languages

Spanish, english , French , German
Professional Working

Timeline

Retail Sales Associate Cashier

Old Navy

Cashier Team

Market Basket

Retail Sales Associate Cashier

Stop and Shop Supermarket

Degree In Arts - Arts Education

INSTITUTE SUPERIOR OF ART

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Rosa Ibarguen