Rosa Morales
Vancouver,WA
Summary
. Skilled in cost control and multitasking, consistently optimizing operations to drive revenue and maintain high standards of cleanliness and organization.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Taco Bell
Camas, WA
09.2022 - 10.2024
- Assisted in training new staff on operational procedures and customer service standards.
- Coordinated daily inventory management to ensure product availability and reduce waste.
- Implemented staff scheduling processes to optimize workforce efficiency during peak hours.
- Monitored food safety and sanitation practices to maintain compliance with health regulations.
Restaurant Manager
Jack in the Box
Vancouver
05.2020 - 10.2022
- Trained new team members on restaurant protocols and customer interaction best practices.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Restaurant Waiter
Dennys Restaurant
Sunset, LA
07.2016 - 03.2020
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in menu recommendations, enhancing guest satisfaction through personalized service.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Processed orders efficiently using POS system, ensuring accurate billing and timely service.
Education
No Degree - Culinary Arts
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Fort Vancouver
Vancouver, WA06.2011
Skills
Customer service
Money handling
Team leadership
Decision-making
Cost control
Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Taco Bell
09.2022 - 10.2024
Restaurant Manager
Jack in the Box
05.2020 - 10.2022
Restaurant Waiter
Dennys Restaurant
07.2016 - 03.2020
No Degree - Culinary Arts
Los Angeles Trade Technical College
High School Diploma -
Fort Vancouver