Summary
Overview
Work History
Education
Skills
Timeline
Server

Rosa Noboa

Queens,NY

Summary

Proven server with a track record of enhancing customer dining experiences at Malibú Diner through exceptional customer service and hospitality expertise. Skilled in cash handling and multitasking, effectively managing multiple tables and ensuring timely order delivery. Trained new staff, contributing to improved team performance and increased sales through upselling techniques.

Overview

14
14
years of professional experience

Work History

Server

Diner24
03.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Malibú Diner
10.2017 - 08.2024
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Clinton Park Cafe
10.2010 - 08.2017
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Streamlined order-taking process to minimize wait times for diners.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Liberal Arts -

Borough of Manhattan Community College
New York, NY
05.2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Diner24
03.2024 - 12.2024

Server

Malibú Diner
10.2017 - 08.2024

Server

Clinton Park Cafe
10.2010 - 08.2017

Liberal Arts -

Borough of Manhattan Community College

Similar Profiles

CREATE PROFILE
Rosa Noboa