Rosa Peralta
Highland Park,NJ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Knowledgeable and dedicated customer service professional with extensive experience in compare food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Compare Foods
Providence , 02908
05.2019 - 03.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Mount Pleasant High School
Providence, RI06.2018
Skills
- Administrative and Office Support
- Patient and Empathetic
- Establishing and Maintaining Customer Relationships
- Invoice Preparation and Processing
- Refunds and Returns Management
- I’m Bilingual
Responding to Difficult Customers
Timeline
Customer Service Representative
Compare Foods
05.2019 - 03.2022
High School Diploma -
Mount Pleasant High School
Similar Profiles
Yoelin MatosYoelin Matos
Package Handler at Compare FoodsPackage Handler at Compare Foods
Daina MartinezDaina Martinez
Butcher Shop Clerk at Compare FoodsButcher Shop Clerk at Compare Foods
Blanca Cecilia Bullones BarriosBlanca Cecilia Bullones Barrios
Preparadora De Alimentos at Compare FoodsPreparadora De Alimentos at Compare Foods