Rosa Rincon
Kissimmee
Summary
Dedicated Passenger Service Agent with strong organizational skills and expertise in passenger assistance, ensuring smooth boarding processes and effective communication in fast-paced airport environments. Recognized for effectively assisting international travelers and ensuring smooth boarding processes. Committed to fostering a positive atmosphere while utilizing strong communication abilities to resolve issues efficiently.
Overview
4
4
years of professional experience
Work History
Microfullfilment
Wallgreens
Orlando, FL
03.2026 - Current
Manual packing, induction, semi pack, warehouse duties.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Passenger Service Agent
Menzies Aviation
Orlando, FL
04.2022 - Current
Experienced in airport customer service at gate counters assisting boarding passengers and managing passenger flow, with certification in bridge-to-plane (jet bridge) operations and experience supporting both domestic and international flights, including boarding procedures and gate coordination in fast-paced environments.
Education
High School Diploma -
Harrison High School
New York04.1992
Skills
- Passenger assistance
- Customer service management
- Baggage handling
- Strong organization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Microfullfilment
Wallgreens
03.2026 - Current
Passenger Service Agent
Menzies Aviation
04.2022 - Current
High School Diploma -
Harrison High School