Rosa Rios
Windcrest,TX
Summary
Driven Medicare Advantage plans sales agent with 3 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
11
11
years of professional experience
Work History
Independent Contractor
Self-employed
01.2019 - Current
- Medical specimen courier
- Transport medical specimens from healthcare facilities to the Austin airport daily
- Grocery delivery
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Health Insurance Sales Agent
SelectQuote
10.2016 - 01.2019
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Child protective Services Investigator
DFPS
01.2013 - 08.2016
- Investigate allegations of abuse and neglect to children ages 0-17
- Conduct face-to-face interviews with children in their homes, schools and hospitals
- Conduct face-to-face interviews with parents in their homes or at the CPS office
- Conduct face-to-face interviews with alleged perpetrators at their homes, CPS office or jail
- Document every case and update it accordingly
- Determine if an exigent removal is necessary for any children in immediate risk of harm
- Attend court hearings and testify as a representative of CPS
- Meet with supervisor as-needed for approval of case actions.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Education
Bachelor of Science - Education
University of Texas At Permian Basin
Odessa, TX05.1999
Skills
- Contract Review and Analysis
- Asset Protection Expertise
- Customer Retention
Profile
Bachelor's of Science, University of Texas of the Permian Basin, 1995-1999, Independent Contractor, Self-employed, Medical specimen courier. Transport medical specimens from healthcare facilities to the Austin airport daily.
Grocery delivery. Deliver groceries from various stores to customers' homes using my own vehicle.
Deliver food from restaurants to customers' homes using my own vehicle., 2016-2023, 9-12 ESL Teacher/Golf Coach/Basketball coach, Greenville HS, Greeville ISD, Taught ESL to grades 9-12th
Prepared weekly lesson plans.
Taught lesson plans using various teaching styles to fit each student.
Proctored tests during TAAS testing
Coached the J.V. girl's basketball team and also served as the assistant Varsity coach
Coached girl's golf, 2006-2007, Elementary P.E. Teacher, Burnet Elementary, Ector County ISD, Taught P.E. to grades K-6th
Led structured P.E. lessons daily
Coached after-school sports to grades 4-6
Monitored students during morning drop-off and lunch time, 2000-2001, Child Protective Services Investigator, DFPS, Investigate allegations of abuse and neglect to children ages 0-17.
Conduct face-to-face interviews with children in their homes, schools and hospitals.
Conduct face-to-face interviews with parents in their homes or at the CPS office.
Conduct face-to-face interviews with alleged perpetrators at their homes, CPS office or jail.
Document every case and update it accordingly.
Determine if an exigent removal is necessary for any children in immediate risk of harm.
Attend court hearings and testify as a representative of CPS.
Meet with supervisor as-needed for approval of case actions., 2013-2016, English, Spanish
Timeline
Independent Contractor
Self-employed
01.2019 - Current
Health Insurance Sales Agent
SelectQuote
10.2016 - 01.2019
Child protective Services Investigator
DFPS
01.2013 - 08.2016
Bachelor of Science - Education
University of Texas At Permian Basin
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