Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Rodríguez

Fort Worth,TX

Summary

Experienced and self motivated manager, always seeking for ways to improve my skills to provide the best possible outcome when coaching employees and company growth.

Born responsible and with leadership, expert at providing exceptional customer experience and striving to meet customer expectations.

Overview

18
18
years of professional experience

Work History

Server

97 West kitchen and bar
Fort Worth, TX
12.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Adapted to various roles including barista, cashier, and catering services, ensuring smooth operations.

Retail Supervisor

Methodist Mansfield Medical Center
Mansfield, TX
02.2024 - 04.2025
  • Leadership
  • Guest Satisfaction
  • Catering
  • Run GET program
  • Barista
  • Cashier
  • Adaptability
  • Ordering
  • Floor Stock
  • Cash Handling, Deposits

Server

Mancuso’s Italian Ristorante
Fort Worth, TX
05.2021 - 12.2023
  • Provide the best customer service
  • Up sale new ítems or dessert
  • Keep a clean environment for the guest
  • Ensure customers satisfaction

Closing Supervisor

Jason’s Deli
Arlington , TX
07.2014 - 01.2021
  • Lead team
  • Coach new hires
  • Inventory
  • Deposits
  • Labor
  • Manage store

Server

Pluckers
Arlington , TX
05.2017 - 03.2018
  • Just to provide excellent customer service
  • Maintain clean work area

Cook

Mansfield Methodist Hospital
Mansfield , TX
10.2015 - 11.2017
  • Preparing menú ítems
  • Prepping food
  • Ensure quality of food
  • Set up food or necessary supplies for the day
  • Plating hospital guest meals
  • Used recipes and other instructions to
  • prepare food
  • Cleaned kitchen equipment, surfaces.

Assistant Manager

Taco Bueno
Arlington , TX
01.2008 - 01.2016
  • Customer service
  • Maintained up-to-date knowledge of company products and services.
  • Employee scheduling
  • Handling guest and employee complaints
  • Coach employees
  • Evaluate employee performance
  • Assuring quality of food

Enforced company policies and standards

Education

GED -

Trimble Technical High School
Fort Worth, TX
06-2007

Skills

  • Customer Service
  • Critical thinking
  • Problem solving
  • Communication
  • Multitasking
  • Management
  • Leadership

Timeline

Retail Supervisor

Methodist Mansfield Medical Center
02.2024 - 04.2025

Server

97 West kitchen and bar
12.2023 - Current

Server

Mancuso’s Italian Ristorante
05.2021 - 12.2023

Server

Pluckers
05.2017 - 03.2018

Cook

Mansfield Methodist Hospital
10.2015 - 11.2017

Closing Supervisor

Jason’s Deli
07.2014 - 01.2021

Assistant Manager

Taco Bueno
01.2008 - 01.2016

GED -

Trimble Technical High School
Rosa Rodríguez