Rosa Roman
Providence,RI
Summary
Conscientious Healthcare professional offering over 11 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with a proven history of superior performance at the individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Medical Assistant
Navegante
Providence, RI
07.2011 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed clerical duties, such as word processing, data entry, answering phones, and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Community Help Worker
Navegante
Providence, RI
08.2018 - 04.2022
- Oversaw facilities maintenance and repairs to improve residents' quality of life.
- Developed and implemented unique and engaging activities for residents.
- Built relationships with residents, families, and the community.
- Maintained documentation, wrote reports, and tracked expenses using.
- Became a strong advocate for patient reform.
- Took an active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Customer Service Cashier
Dot's Clothing
Providence, RI
05.2006 - 07.2011
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Counted money in drawers at the beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
Medical Assisting
Rhode Island College
Providence, RI 08.2010 - 05.2011
Skills
Medical office administration
undefinedCertification
Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Community Help Worker
Navegante
08.2018 - 04.2022
Medical Assistant
Navegante
07.2011 - Current
Certified Medical Assistant
05-2011
Medical Assisting
Rhode Island College
08.2010 - 05.2011
Customer Service Cashier
Dot's Clothing
05.2006 - 07.2011
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