Rosa Romero
Woonsocket,RI
Summary
Fast-Paced Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Lewis Services
02.2021 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Associate ( Seasonal)
Ralph Lauren
10.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Manager's Assistant
Soma Intimates
06.2016 - 08.2021
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Representative
Starwood Hotels
09.2014 - 04.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Warehouse Worker
Masis Staffing
03.2010 - 08.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
YWCA
Blackstone, MA06.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Languages
Spanish
Limited Working
Timeline
Sales Associate ( Seasonal)
Ralph Lauren
10.2021 - 02.2022
Administrative Assistant
Lewis Services
02.2021 - 05.2024
Sales Manager's Assistant
Soma Intimates
06.2016 - 08.2021
Sales Representative
Starwood Hotels
09.2014 - 04.2016
Warehouse Worker
Masis Staffing
03.2010 - 08.2014
YWCA
Similar Profiles
Richard HayesRichard Hayes
Recruiting Supervisor at Lewis ServicesRecruiting Supervisor at Lewis Services
Greg MosemanGreg Moseman
Senior Risk Specialist at Lewis ServicesSenior Risk Specialist at Lewis Services
Cassandra JohnsonCassandra Johnson
Executive Administrative Assistant at D'Andre' Lewis Tax ServicesExecutive Administrative Assistant at D'Andre' Lewis Tax Services