Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rosa Sandoval

Summary

Proficient barista with extensive experience in customer service and conflict resolution. Known for attention to detail and dependability, consistently contributing innovative solutions to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Henderson, North Carolina
06.2023 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer complaints by identifying issues and providing solutions.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted in training new staff on customer service protocols and systems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Education

Esthetician License - Esthetics Technology

Durham Technical Community College
Durham, NC
04-2026

Associate of Arts - Arts

Vance-Granville Community College
Henderson, NC
05-2024

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Client consultation
  • Sanitation practices
  • Attention to detail
  • Multitasking
  • Communication skills
  • Conflict resolution
  • Dependable and hardworking
  • Friendly, positive attitude
  • Hair removal techniques

Languages

Spanish
Professional

Certification

  • Esthetician licenses
  • Sugar wax certification

Timeline

Barista

Starbucks
06.2023 - Current

Esthetician License - Esthetics Technology

Durham Technical Community College

Associate of Arts - Arts

Vance-Granville Community College
Rosa Sandoval