Proficient barista with extensive experience in customer service and conflict resolution. Known for attention to detail and dependability, consistently contributing innovative solutions to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Henderson, North Carolina
06.2023 - Current
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Resolved customer complaints by identifying issues and providing solutions.
Developed strong customer relationships to encourage repeat business.
Assisted in training new staff on customer service protocols and systems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.