Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Urrutia

Alexandria,VA

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

21
21
years of professional experience

Work History

Housekeeper

Brothers Cleaning Services
San Jose, CA
08.2022 - 01.2024
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Housekeeper

B&R Cleaning Services
Arlington, VA
02.2018 - 06.2022
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Housekeeper

J&G Cleaning Service
Springfield, VA
10.2010 - 03.2017
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Housekeeper

Hilton Hotels Corporation
Alexandria, VA
04.2003 - 11.2006
  • Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
  • Maximized guest satisfaction by adhering to strict health and safety guidelines during all cleaning procedures.
  • Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Education

High School Diploma -

Institute National Isidro Menendez
El Salvador
06.1991

Skills

  • Deep cleaning expertise
  • Cleaning and organizing abilities
  • CDC Sanitation Guidelines
  • Teamwork

Timeline

Housekeeper

Brothers Cleaning Services
08.2022 - 01.2024

Housekeeper

B&R Cleaning Services
02.2018 - 06.2022

Housekeeper

J&G Cleaning Service
10.2010 - 03.2017

Housekeeper

Hilton Hotels Corporation
04.2003 - 11.2006

High School Diploma -

Institute National Isidro Menendez
Rosa Urrutia