Trilingual (fluent in English, Spanish, and Portuguese) Healthcare Professional, with 15+ years of experience providing direct and indirect patient-centered care, seeking to contribute skills and expertise in a clinical or university milieu. Perform blood extraction from patients for analysis and medication. Background as a Certified First Surgical Assistant, Registered Medical Assistant (ARMA), Phlebotomist, EKG, CPR/BLS.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Asistant /Health Coach.
Allied Health Group
NY , NYS
07.2024 - Current
Responsible for scheduling patient appointments and organizing daily routes for home visits.
Conduct comprehensive health screenings, including vision, hearing, and dental assessments at patients' homes.
Administer demographic and health-related questionnaires provided by insurance companies, ensuring compliance with their requirements.
Collaborate with health insurance providers to ensure accurate data collection and reporting.
Maintain strong time management skills to efficiently coordinate multiple daily appointments and complete administrative tasks.
Provide patients with education and information about their health assessments, ensuring they understand the results and recommendations.
Provided guidance to participants in order to help them develop their skills and achieve desired goals.
Medical Assistant
Compassionate Family Medicine.
311 Green St. Syracuse , NY
07.2023 - 07.2024
Scheduling appointments and answering phone calls.
Interviewing patients and recording their medical histories.
Measuring and recording vital signs (blood pressure, weight, temperature).
Preparing patients and exam rooms for medical exams.
Assisting the physician during exams and procedures.
Drawing blood, performing basic laboratory tests, medications as instructed by the physician/Nurse.
Removing sutures and changing dressings.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs,and other diagnostic tests as requested by the physician.
Phlebotomist Technitian.
Red Cross
7359 Oswego Rd. Liverpool., NY
01.2022 - 03.2023
Prepared patients for blood draws and performed venipuncture.
Assisted patients or donors experiencing adverse reactions to blood draws.
Identified, labeled, and tracked collected samples.
Maintained supplies and equipment for blood draws.
Collected and prepared platelets and plasma using the Apheresis machine.
Performed venipuncture and skin punctures on patients to collect blood samples for laboratory testing.
Maintained records of patient information, test results and lab activities in accordance with established protocols.
Prepared collection containers, needles and other supplies needed for specimen collection.
Verified patient identification prior to collecting specimens.
Labeled collected specimens accurately according to protocol.
Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
Reported any observed adverse reactions or complications associated with specimen collection procedures to a physician or registered nurse immediately.
Cardiac Monitor Technician
St. Joseph Hospital And Medical Center
301 Prospect Ave. Syracuse , NY
01.2018 - 12.2022
Monitored and analyzed cardiac rhythms on EKG monitors for inpatients.
Maintained accurate documentation of patient data including vital signs, medications, and reports of abnormal findings.
Do EKG on the patients.
Performed quality control checks on all cardiac monitoring equipment used in the facility.
Operated telemetry systems to monitor patient's heart rate and rhythm remotely.
Compiled comprehensive reports of patient's cardiac activity during testing or monitoring periods.
Interpreted complex waveforms associated with different types of arrhythmias accurately.
Responded quickly to any alarms generated from the monitors in order to assess potential problems.
Identified potential issues with the patient's ECG tracing before they become critical situations.
Documented any changes made to the settings on the monitors throughout a procedure or test period.
Analyzed trends in patient's vitals over time in order to detect any abnormalities early on.
Education
Certificate. -
BLS
American Heart Association
08-2024
Certificate -
Phlebotomy Technician
R.P.T.
03-2023
Certificate -
American Board of Surgical Assistant-Surgical Assi
A.B.S.A.
04-2018
Certificate -
Certificate Medical Assistant
A.R.M.A.
07-2017
Bachelor of Science -
Cuba
Cuba
08-2000
Skills
Performance Evaluation
Facility Maintenance
Student Monitoring
Data Evaluation
Safety oversight
Talent Recruitment
Appointment scheduling and customer service
Blood sample collection and medical testing
Cardiac monitoring and medical equipment handling
Trilingual: English, Spanish, Portuguese
Time management and independent work
Operations Management
Team Development
Agenda planning
Emergency Response
Strength coaching
Accomplishments
Won the 2009 Good Citizen Award for the Capital District for improving the
quality of life for citizens in Venezuela
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Certification
Introduction to customer services in Healthcare/Coursera.
Foundations of projects management/Coursera
Timeline
Medical Asistant /Health Coach.
Allied Health Group
07.2024 - Current
Medical Assistant
Compassionate Family Medicine.
07.2023 - 07.2024
Phlebotomist Technitian.
Red Cross
01.2022 - 03.2023
Cardiac Monitor Technician
St. Joseph Hospital And Medical Center
01.2018 - 12.2022
Certificate. -
BLS
Certificate -
Phlebotomy Technician
Certificate -
American Board of Surgical Assistant-Surgical Assi
Certificate -
Certificate Medical Assistant
Bachelor of Science -
Cuba
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