Rosa Esmeralda Boteo Romero
Port Chester
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Head Cashier
La Marqueta
Port Chester
06.2019 - Current
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer service.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Processed payroll for up to 50 employees weekly using specialized software.
Cashier
La Marqueta Multiservices
Port Chester
08.2016 - 12.2019
- Verified customers' identities by collecting appropriate documentation.
- Followed company security procedures for handling large sums of money.
- Accurately completed customer transactions, including money transfers, bill payments and check cashing.
- Responded promptly and professionally to customer complaints or inquiries.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Port Chester High School
Port Chester, NY06-2019
Skills
- Customer service
- Honest and dependable
- Cooperative attitude
- Attention to detail
- Adaptability and flexibility
- Empathy and patience
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Head Cashier
La Marqueta
06.2019 - Current
Cashier
La Marqueta Multiservices
08.2016 - 12.2019
High School Diploma -
Port Chester High School