Rosa Isela Garcia
San Antonio,TX
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Sales Rep
Suncom Mobile Inc
San Antonio, TX
05.2024 - 08.2024
- Developed and maintained strong customer relationships while delivering exemplary customer service
- Proven ability to connect with the customers and build trust in order to develop and nurture long term relationships
- Experience in analyzing customer data to identify potential sales opportunities
- Adhered to company policies when dealing with customers.
Home Care Provider
APC Home Health Service
Eagle Pass, Texas
01.2024 - 04.2024
- Completed weekly grocery shopping and planned and cooked meals according to special dietary restrictions
- Documented patient status and reported changes in care needs.
- Administered medicine every 3 hours and kept notes on patient progress
- Transported patient between home and doctor’s office
Home Health Aide
Alegria Home Health
San Antonio, TX
06.2019 - 01.2024
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Administered prescribed medications under direction from physician.
Quality Control Tech
Surlean Foods
San Antonio, TX
06.2017 - 06.2019
- Ensuring test equipment is calibrated and working correctly
- Reporting quality anomalies to the supervisor
- Collating test data and drafting quality reports
- Ensuring production is not hindered by quality testing procedures
Medical Assistant
Dr. Vickie Rickerson M.D
San Antonio, TX
06.2014 - 06.2017
- Assist physician and physician assistant in exam room, Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required
- Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
- Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
Education
CCMA - Medical Assistant
Stepfull Academy
San Antonio, TX08-2025
ACCSC Accredited Dental Assistant Program -
Concorde Career College
San Antonio, TX01.2011
Skills
- Bilingual
- Microsoft Office
- Data entry
- Infection Control
- Eagle Soft
- Customer Service Skills
- Receptionist duties
- Sterilization
- Phone etiquette
- Empathy and patience
Certification
- CPR
- HIPAA
- RADIOLOGY
- OSHA
Timeline
Customer Service Sales Rep
Suncom Mobile Inc
05.2024 - 08.2024
Home Care Provider
APC Home Health Service
01.2024 - 04.2024
Home Health Aide
Alegria Home Health
06.2019 - 01.2024
Quality Control Tech
Surlean Foods
06.2017 - 06.2019
Medical Assistant
Dr. Vickie Rickerson M.D
06.2014 - 06.2017
CCMA - Medical Assistant
Stepfull Academy
ACCSC Accredited Dental Assistant Program -
Concorde Career College
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