Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosaisela Serrano Martinez

Eagle Lake,FL

Summary

Accomplished Nurse (LPN) and Driver with a track record of enhancing patient satisfaction and maintaining punctuality in deliveries. At Centro Medico Del Turabo, significantly reduced hospital-acquired infections and upheld Uber's reputation through exceptional customer service. Skilled in time management and possesses a clean driving record. Demonstrates adaptability and strong clinical judgment, ensuring optimal outcomes and professional service delivery.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

14
14
years of professional experience

Work History

Driver

Uber
08.2021 - 11.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Product Assembler

Nesco Resource
06.2021 - 08.2021
  • Updated logs and completed production reports.
  • Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
  • Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
  • Organized workspace for maximum efficiency while maintaining a clean work area in accordance with company guidelines.
  • Consistently met production deadlines by staying focused and efficiently managing workload.
  • Assembled as many as [Number] [Products] each day.
  • Packaged finished products, labeled boxes and stacked for shipment.

Nurse (LPN)

Centro Medico Del Turabo
10.2010 - 10.2017
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.

Education

No Degree - HHA Course Completion

Agreement of Nursing Certifications Online.com
Online
06-2023

No Degree - EKG Technic

Aguilas International Technical Institute
Tampa, FL
10-2021

No Degree - Phlebotomist

Aguilas International Technical Institute
Tampa, FL
09-2021

Associate of Science - Nurse Science

Centro De Estudios Multidiciplinario
San Juan, Puerto Rico
02-2010

High School Diploma -

Advance Central College
Corozal, Puerto Rico
05-2009

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Driver

Uber
08.2021 - 11.2024

Product Assembler

Nesco Resource
06.2021 - 08.2021

Nurse (LPN)

Centro Medico Del Turabo
10.2010 - 10.2017

No Degree - HHA Course Completion

Agreement of Nursing Certifications Online.com

No Degree - EKG Technic

Aguilas International Technical Institute

No Degree - Phlebotomist

Aguilas International Technical Institute

Associate of Science - Nurse Science

Centro De Estudios Multidiciplinario

High School Diploma -

Advance Central College
Rosaisela Serrano Martinez