Rosa J. Batz
Van Nuys,CA
Summary
Experienced with team leadership, strategic planning, and operational efficiency. Utilizes strong problem-solving skills to address challenges and drive success. Track record of fostering collaborative environments and achieving organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager in Charge
McDonald's Restaurant
10.2006 - Current
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Education
High School Diploma -
Universidad De San Carlos De. Guatemala
Guatemala , Guatemala 01-2005
Skills
- Customer relations
- Staff development
- Compliance monitoring
- Motivation techniques
- Troubleshooting and problem resolution
- Data-driven decision making
- Customer service
- Goal setting
- Hiring and onboarding
- Adaptability
- Delegating work
- Employee scheduling
Certification
Other skills
- Hamburger University
- Sersafe Certification
- Astounding Managers almost 4 year consecutive
- great communication with customer service.
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Manager in Charge
McDonald's Restaurant
10.2006 - Current
High School Diploma -
Universidad De San Carlos De. Guatemala
Similar Profiles
Michel PaulinMichel Paulin
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Nargis AfzallyNargis Afzally
Order Taker at McDonald's RestaurantOrder Taker at McDonald's Restaurant
Rafael LopezRafael Lopez
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Jose Carrillo-AlvaradoJose Carrillo-Alvarado
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Griselda PachecoGriselda Pacheco
FAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los AngelesFAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los Angeles