Rosalba Contreras
Anthem,AZ
Summary
Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
12
12
years of professional experience
Work History
Housekeeper
Best Western Hotel
06.2022 - 05.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Strong leadership skills, being able to delegate tasks effectively, communicate clearly with employees and motivate others through positive reinforcement.
- The ability to diffuse a situation and help people find common ground.
Houseperson
Hilton Garden Inn Hotel
10.2011 - 08.2016
- Kept building entryway glass clean and polished for professional presentation.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
High School Diploma -
San Luis High School
San Luis, AZ05.2010
Skills
- Coordination
- Decision-Making Skills
- Quality Assurance
- Guest Satisfaction
- Judgment and Decision-Making
- Time Management
- Cleaning Techniques
- Monitoring
- Mattress Cleaning and Turning
- Clean Rooms Expertise
- Interior and Exterior Cleaning
- Housekeeping
- Special and Routine Cleaning
- Chemical Cleaners
Timeline
Housekeeper
Best Western Hotel
06.2022 - 05.2023
Houseperson
Hilton Garden Inn Hotel
10.2011 - 08.2016
High School Diploma -
San Luis High School
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