Rosalba Parra Vergara
Orlando
Summary
Diligent College Student focused on Public Administration and dedicated to learning and implementing what I learned into the workplace. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Developed strong analytical and customer service skills in high-paced financial services environment, looking to transition into new field. Proven ability to manage complex transactions and client relationships. Seeking to apply problem-solving skills and attention to detail to new challenges and opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
Kelly's Services USA
10.2023 - 03.2025
- Help translate Spanish/English conversations for a wide range of industries, including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities
- Maintained confidentiality and professionalism during sensitive client interactions.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between Spanish-speaking clients and service providers.
Sales Associate
MCA AIRPORT
03.2022 - 06.2023
- Associate including, mango store, desigual and Samsonite.
- Managed inventory levels, ensuring timely restocking of merchandise to maintain product availability.
- Delivered exceptional customer service, enhancing overall shopping experience and increasing customer satisfaction.
Sales Associate
MCA AIRPORT
08.2019 - 03.2020
- Associate including, mango store, desigual and Samsonite.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain organized sales floor and effective merchandising displays.
- Cultivated relationships with regular customers, fostering loyalty through personalized service approaches.
Education
Bachelor of Arts - Public Administration
University of Central Florida
12.2025
Minor - Emergency management and homeland security
University of Central Florida
12.2025
Associate of Arts - Business
Valencia College
Orlando, FL05.2022
Skills
- Fluent spanish
- Verbal communication
- Interpersonal communication
- Customer service expertise
- Code of ethics
- Customer relations
- Documentation
- Attention to detail
- Client service
- Critical thinking
- Decision-making
- Teamwork and collaboration
Certification
- Business Specialist
- Fema ICS-100c
Languages
English
Spanish
Timeline
Spanish Interpreter
Kelly's Services USA
10.2023 - 03.2025
Sales Associate
MCA AIRPORT
03.2022 - 06.2023
Sales Associate
MCA AIRPORT
08.2019 - 03.2020
Minor - Emergency management and homeland security
University of Central Florida
Bachelor of Arts - Public Administration
University of Central Florida
Associate of Arts - Business
Valencia College
Similar Profiles
Zaniyah SmithZaniyah Smith
Shipping & Receiving Clerk at Kelly's ServicesShipping & Receiving Clerk at Kelly's Services
Angela JohnsonAngela Johnson
Substitute Teacher at Kelly's Staffing ServicesSubstitute Teacher at Kelly's Staffing Services
Meena KrishnakumarMeena Krishnakumar
Substitute Paraprofessional at Kelly's Educational ServicesSubstitute Paraprofessional at Kelly's Educational Services
Noel DominguezNoel Dominguez
Testing Proctor at Orange Technical CollegeTesting Proctor at Orange Technical College
DESTINY BARNETTDESTINY BARNETT
Lead Toddler Teacher at KinderCare Learning CentersLead Toddler Teacher at KinderCare Learning Centers