Rosalena Guzman-Nash
Cave Junction,OR
Summary
Dynamic Store Manager with proven expertise in team leadership and operational efficiency. Skilled in training, customer relations, and inventory management, driving enhanced customer satisfaction and streamlined workflows.
Overview
16
16
years of professional experience
Work History
Store Manager
C&K Market
Medford, Oregon
09.2022 - Current
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Supervised staff to maintain high levels of service and teamwork.
- Trained new employees on store policies and customer service techniques.
- Monitored inventory levels to ensure product availability and reduce waste.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Maintained accurate records of employee performance reviews.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Manager
Ray's Food Place
Selma, OR
09.2021 - 09.2022
- Grocery manager, team leader, Bookkeeping, scheduling, hiring, training, customer service, receiving, ordering, stocking, counting inventory, maintaining shrink, merchandising, pre ordering and helping in all departments
- Assisted in managing daily store operations and employee schedules.
- Implemented inventory management procedures to streamline stock organization.
- Oversaw cash handling processes to ensure accuracy and security.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assigned work and monitored performance of project personnel.
Quality Control Inspector
Taylor's Sausage
Cave Junction, OR
09.2019 - 09.2021
- Supervisor of all departments overseeing all product for accurate weight and measurements. Worked side by side with USDA and performed lab testing.
- Conducted routine inspections of machinery to ensure optimal performance and safety standards.
- Inspected products for quality and safety compliance during production processes.
- Documented inspection results and maintained accurate records for regulatory compliance.
- Monitored raw materials for adherence to quality specifications before processing.
- Tested finished goods prior to shipment according to established protocols.
- Trained new employees on proper use of test equipment and inspection techniques.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
Bakery Deli Manager
Shop Smart
Cave Junction, OR
08.2010 - 07.2019
- Managed team, hiring, training, inventory, ordering, paperwork, customer service, stocking and merchandising
- Supervised daily operations of bakery and deli departments.
- Coordinated scheduling to ensure proper staffing during peak hours.
- Managed inventory levels for fresh ingredients and supplies.
- Assisted customers with product selection and inquiries.
- Scheduled staff shifts according to business needs.
- Prepared monthly reports on bakery and deli sales volume and profitability.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Planned and executed bakery layout and design for optimal operation and customer experience.
Education
Anderson County High School
Clinton, TNSkills
- Team Leader
- Time management
- Communication
- Delegation
- Organization
- Orientating and training
- Merchandising
- Customer relations
Timeline
Store Manager
C&K Market
09.2022 - Current
Assistant Manager
Ray's Food Place
09.2021 - 09.2022
Quality Control Inspector
Taylor's Sausage
09.2019 - 09.2021
Bakery Deli Manager
Shop Smart
08.2010 - 07.2019
Anderson County High School