Rosaleth Tapia
Paramount,CA
Summary
Dynamic professional with a proven track record at Kentucky Fried Chicken, excelling in customer service and cash handling. Recognized for mentoring staff and enhancing operational efficiency, I leverage strong problem-solving skills and effective communication to drive team success and foster customer loyalty. A goal-oriented individual committed to delivering exceptional results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kentucky Fried Chicken
Compton, CA
05.2020 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Metro by T-Mobile
Lakewood, CA
06.2023 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Phsychology
Compton Community Collage
Compton, CAParamount High School
Paramount, CA06.2021
Skills
- Customer service
- Teamwork and collaboration
- Great Time management and organization
- Problem-solving skills
- Cash handling
- Goal oriented
- Positive and professional
- Written and oral communication skills
- Fast learner, and good multitasker
Certification
•Food handler certification card
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Metro by T-Mobile
06.2023 - 08.2025
Assistant Manager
Kentucky Fried Chicken
05.2020 - 05.2023
Phsychology
Compton Community Collage
Paramount High School