Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosalia Cruz

Rosalia Cruz

San Pedro,California

Summary

Respectful spa attendant possessing excellent communication, multitasking and cleaning abilities. Proficient in maintaining safe, sanitary locker rooms, conducting thorough facility tours and restocking supplies to maintain optimum inventory levels. Accommodating and welcoming individual willing to go above and beyond to assist guests with requests.

Overview

14
14
years of professional experience

Work History

Spa Attendant

Terranea Resort And Spa - Palos Verdes
06.2021 - Current
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Greeted guests and escorted to waiting lounge.
  • Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
  • Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
  • Anticipated and addressed guests' service needs by reviewing daily spa appointments.
  • Greeted customers and offered them assistance.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Conducted locker room tours and provided information and directions.

Public Area Attendant

Terranea Resort And Spa - Palos Verdes
09.2013 - 06.2022
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Cleaned boutique stores all mornings.
  • Took guest request to rooms in a very efficient manner.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Laundry Attendant

Terranea Resort And Spa - Palos Verdes
02.2010 - 09.2013
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Examined dried clothes to identify stains, tears and issues.
  • Followed environmental regulations when handling hazardous materials for laundromat safety.
  • Folded towels, hand towels.
  • Cleaned out shoot and separated dirty linen.
  • Pressed linen in large iron machine such as, duvets, pillow cases and napkins.
  • Took laundry to guest.


Education

High School Diploma -

City of Angels School
San Pedro, CA
06.2011

Skills

  • Restocking Management
  • Spa Inspections
  • Special Projects
  • Delivery Management
  • Active Learning
  • Greeting Guests
  • Cleaning and Sanitation
  • Bilingual
  • Locker Assignments
  • Microsoft Word
  • Supply Inventory Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Spa Attendant

Terranea Resort And Spa - Palos Verdes
06.2021 - Current

Public Area Attendant

Terranea Resort And Spa - Palos Verdes
09.2013 - 06.2022

Laundry Attendant

Terranea Resort And Spa - Palos Verdes
02.2010 - 09.2013

High School Diploma -

City of Angels School

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Rosalia Cruz