Rosalia Rivera
Clifton
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Office Manager
The Learning Experience
Paterson
02.2024 - Current
- Managed daily office operations to ensure a smooth work environment.
- Coordinated schedules and meetings for staff and administration.
- Oversaw supply inventory and ordered materials as needed.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Barista
Cafe Dolce
Warwick
06.2023 - 02.2024
- Prepared espresso-based beverages following specific recipes and quality standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and provided exceptional service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure smooth daily operations.
Education
Bachelor of Science - Information Technology
William Paterson University of New Jersey
Wayne, NJ 01.2023 - 12.2026
Skills
- Project management
- Data analysis
- Customer service
- Technical support
- Payroll processing
- Time management
- Customer services
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR
Timeline
Office Manager
The Learning Experience
02.2024 - Current
Barista
Cafe Dolce
06.2023 - 02.2024
Bachelor of Science - Information Technology
William Paterson University of New Jersey
01.2023 - 12.2026