Rosalie Amper-Indeck

Virtual Primary Care Program

• Coordinated patient appointments and managed electronic health records for improved efficiency.
• Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
• Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
• Obtained client medical history, medication information, symptoms, and allergies.

• Assisted in patient intake processes, ensuring accurate record-keeping and efficient flow of information.
• Supported healthcare providers by preparing examination rooms and sterilizing medical instruments.
• Learned to administer basic clinical tasks, including vital sign monitoring and patient history documentation.
• Coordinated scheduling for patient appointments, enhancing operational efficiency within the office.
• Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
• Conducted routine laboratory tests, ensuring timely processing of results for accurate diagnoses.
• Trained new medical assistants on best practices and operational procedures to enhance team performance.
• Implemented process improvements that streamlined workflows, increasing overall clinic efficiency and patient satisfaction.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.