Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
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Rosalie Czarnecki

Poughkeepsie,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Diligent College Student focused on human services and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Residential Coordinator

Hudson River Housing
Poughkeepsie, NY
03.2023 - Current
  • Compiled residents' daily activities and quantities of supplies used to prepare reports.
  • Answered telephones and routed calls or delivered messages.
  • Responded promptly to any emergency situations that arose within the facility.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Created a positive environment through active listening skills and respect for all individuals.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Answered [Number] calls per shift to assist with customer questions and concerns.

Unarmed Security Guard

Nature Finest Security
Poughkeepsie, NY
08.2021 - 08.2023
  • Maintained high levels of alertness throughout shifts.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Observed all entrances for any signs of criminal activities or trespassers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Responded promptly to inquiries from staff members regarding security issues or concerns..
  • Developed plans for responding quickly and efficiently in case of an emergency situation.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Verified identification documents presented by individuals entering the facility as part of routine security procedures.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Monitored security cameras to identify and respond to suspicious activity.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
03-2019

Skills

  • Activity Planning
  • Security Procedures
  • Behavior Monitoring
  • Safety Practices
  • Call Answering and Routing
  • Staff Communication
  • Staff Training
  • Active Listening
  • Incident Reporting

Certification

  • security guard license
  • hospitality certification

Languages

English
Professional

Accomplishments

  • receiving my high school diploma
  • working on getting my associates degree

Affiliations

  • read
  • travel
  • relaxing

References

References available upon request.

Timeline

Residential Coordinator

Hudson River Housing
03.2023 - Current

Unarmed Security Guard

Nature Finest Security
08.2021 - 08.2023

High School Diploma -

Penn Foster Career School
Rosalie Czarnecki