Fashion Merchandising
Rosalie Hinojosa
Online Sales
Las Vegas,NV
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company and get back into the workforce.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
E-Commerce Personal Shopper
A Material Girl
Laredo, TX
01.2019 - Current
- Maintain working knowledge of company products, services and promotions.
- Interact with and sell to e-commerce customers and deliver prompt and courteous service.
- Upload digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Carry out day-to-day duties accurately and efficiently.
Home Engineer
Hinojosa Inc
Laredo, TX
09.2003 - Current
- Supervision of 4 household members.
- Cares for 2 special needs children.
- Handle incoming mail, bills and invoices and complete appropriate actions.
- Identify needs and coordinates plans for travel and out-of-town functions.
- Maintain entire family's schedule and organized events.
- Resolves conflicts and negotiates mutually beneficial agreements between parties.
- Maintains energy and enthusiasm in fast-paced environment.
- Demonstrates respect, friendliness and willingness to help wherever needed.
Sales Manager
Rock Fitness Center
Laredo , TX
01.2009 - 07.2016
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
Fitness Manager
Curves Fitness
Laredo, TX
01.2007 - 01.2009
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Met or exceeded monthly revenue and training goals.
Education
High School Diploma -
J. W. Nixon High School
Laredo, TX 08.1995 - 05.1999
Skills
Sales proficiency
Interests
Vintage Retail
Special Needs Care
Timeline
E-Commerce Personal Shopper
A Material Girl
01.2019 - Current
Sales Manager
Rock Fitness Center
01.2009 - 07.2016
Fitness Manager
Curves Fitness
01.2007 - 01.2009
Home Engineer
Hinojosa Inc
09.2003 - Current
High School Diploma -
J. W. Nixon High School
08.1995 - 05.1999
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