Rosalie Smith
Denton,MD
Summary
Resourceful Gap Leader known for high productivity and efficient task completion. Specialize in team leadership, operational improvement, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring successful project execution and team synergy.
Overview
8
8
years of professional experience
Work History
Gap Leader
Gap Factory
Queenstown, Maryland
09.2025 - Current
- Coordinated promotional events, increasing product visibility and driving sales growth.
- Analyzed sales trends for strategic adjustments to boost performance.
- Optimized inventory levels and organized stockroom, improving operational efficiency and ensuring timely product availability.
- Resolved customer complaints promptly, contributing to high customer satisfaction and loyalty.
- Engaged with customers to understand their needs and assist them effectively. on a regular basis, responding promptly to inquiries or requests for assistance.
- Trained new employees on company policies and procedures for seamless integration.
- Addressed employee concerns in an effective manner while maintaining a positive attitude towards them.
- Received shipments of merchandise and ensured accuracy of orders before stocking shelves.
Retail Associate
Amazon Fullfillment Center
Middletown, DE
01.2021 - 10.2024
- Fostered a professional and positive environment to enhance customer interactions.
- Monitored inventory levels to ensure product availability and minimize stockouts.
- Organized workspace to streamline operations and support team efficiency.
- Executed tasks independently while managing time and resources.
- Resolved issues through analytical thinking and collaboration.
- Heavy lifting, being able to stand for a long period of time, and having proper communication is an everyday role.
- Computer use, tablet use, and scanners
- Safey is alway a priority/ taking proper precautions.
- Having strong time management
Retail Sales Associate
Gap Inc.
Queenstown, MD
06.2018 - 12.2019
- Provided customer service by assisting clients with inquiries and resolving issues.
- Tracked inventory and efficiently looked up products to assist customers.
- Executed roles as cashier, dressing room attendant, restocker, merchandising display organizer, cleaner, and processed returns while addressing customer concerns.
- Handled stressful situations calmly to maintain customer satisfaction.
- Utilized time management skills to prioritize tasks and meet deadlines.
- Having great communication with other employees, working as a team but also being able to work independently.
Education
Associate's Degree - ARTS
Chesapeake Community College
Wye Mills, MD05-2021
CNA/GNA -
Chesapeake Community College
Wye Mills, MD07-2019
Skills
- Computer literacy, Restaurant experience, Team leadership , Communication skills, Visual merchandising, Customer service, Workplace organization, Time management
- Customer service
- Employee training
- Visual merchandising
- Workplace organization
- Time management
- Computer literacy
- Communication skills
- Restaurant experience
Timeline
Gap Leader
Gap Factory
09.2025 - Current
Retail Associate
Amazon Fullfillment Center
01.2021 - 10.2024
Retail Sales Associate
Gap Inc.
06.2018 - 12.2019
Associate's Degree - ARTS
Chesapeake Community College
CNA/GNA -
Chesapeake Community College