Hi, I’m
Rosalie Brady
Sales Professional
Lynnwood,WA
Summary
Ambitious university graduate with sales and customer service experience who has a passion for medicine and drive to create positive client relationships. Demonstrated ability to collaborate with peers of all levels and innovative in leveraging extensive knowledge of products and services to create solutions for customers that drive loyalty, retention and revenue. Seeking to secure a position with your respected organization to further develop hands-on skills and gain professional experience.
Overview
11
years of professional experience
4
years of post-secondary education
1
Certificate
Work History
The Keg Steakhouse + Bar Lynnwood, Washington
Server
07.2019 - Current
Job overview
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic fine-dining restaurant while maintaining calm, professional demeanor.
- Increased sales significantly by upselling higher-end products, like wine and seafood to customers by. utilizing vast knowledge of products.
- Worked with POS system to place orders, manage bills, facilitate correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
DHL ExpressPhoenix, Arizona
Inside Sales Representative
01.2022 - 07.2022
Job overview
- Developed strategic relationships with existing customers by learning preferences and maintaining regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Used CRM software to maintain detailed contact logs and account records.
- Set up new accounts, established customer credit and set up payment methods.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Grove AnalyticsEverett, Washington
Administrative Assistant
11.2020 - 05.2022
Job overview
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Edited documents to improve accuracy of language, flow and readability.
Lifetime FitnessScottsdale, Arizona
Lifeguard and Swim Instructor
06.2014 - 06.2019
Job overview
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Taught daily swim instruction to students varying in ages and skill levels.
- Helped run in-house required mock drills and monthly in-house training.
- Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
Education
Arizona State UniversityTempe, AZ
Bachelor of Science from Biomedical Sciences
08.2017 - 05.2021
University Overview
- Dean's List - 2017-2021
- Member of National Society of Collegiate Scholars
Skills
Microsoft Office Suite
Timeline
Inside Sales Representative
DHL Express
01.2022 - 07.2022
Administrative Assistant
Grove Analytics
11.2020 - 05.2022
American Heart Association - Basic Life Support Certified
06-2020
Server
The Keg Steakhouse + Bar
07.2019 - Current
Arizona State University
Bachelor of Science from Biomedical Sciences
08.2017 - 05.2021
Lifeguard and Swim Instructor
Lifetime Fitness
06.2014 - 06.2019
Certification
American Heart Association - Basic Life Support Certified
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