Overview
Work History
Education
Skills
Timeline
Generic

Rosalina Fonseca

Atlantic Highlands,NJ

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Conducts weekly inventories and orders to maintain organization of all products to ensure availability of products for customers
  • Motivates team to work together to achieve weekly goals

Supervisor

Gloria Jeans
02.2022 - 08.2022
  • Developed and maintained standards to ensure customer satisfactions in a rapidly changing post pandemic foodservice
  • Set clear and attainable performance goals, while consistently holding team members accountable to said goals
  • Managed inventory to ensure freshness and availability for a menu that features 80+ items

Manager

Deans Natural Food Market
01.2019 - 02.2022
  • Directed a team of 7 to deliver memorable experiences in an fast paced organic food market
  • Set weekly staffing levels to meet the demands of our diverse clientele
  • Collaborated with vendors to source out the freshest ingredients were delivered on a timely basis
  • Tasked with recruiting knowledgeable staff, and managing their growth and development

Pet Care Technician

Oakhurst Veterinary Hospital And Kennels
05.2018 - 01.2019
  • Client intake and reception desk management
  • Tasked with securing bloodwork for animals for further analysis
  • Performed routine preventative grooming on animals
  • Updated Veterinarian on status of animal recovery

Education

High School Diploma -

Neptune High School
Neptune City, NJ
06.2017

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented

Timeline

Shift Supervisor

Starbucks
09.2022 - Current

Supervisor

Gloria Jeans
02.2022 - 08.2022

Manager

Deans Natural Food Market
01.2019 - 02.2022

Pet Care Technician

Oakhurst Veterinary Hospital And Kennels
05.2018 - 01.2019

High School Diploma -

Neptune High School

Similar Profiles

CREATE PROFILE
Rosalina Fonseca