Rosalind M. Banks
Raynham,Ma
Summary
Retired Clerk IV looking to return to a workplace, with a passion to help assist people in our community to help improve their lives Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
2024
2024
years of professional experience
Work History
Claims Processor
Blue Cross Blue Shield
Financial Aid Clerk
Massasoit Community College
Adult Probation Clerk
Brockton District Court
Clerk IV
Massachusetts Department of Transitional Assistance
09.2019 - 05.2023
- Company Overview: (Executive Office Health Human Service)
- Team Player to communicate with Agencies transitioning into shelter, (Dept
- Housing Community Development, Raft, Justice Center) and Public Resource Offices
- Multi task in fast-paced office using interpreter services for bilingual clients
- Copy INS status and required papers to scanner
- Multitask incoming phone line, faxed documents and used stamp equipment for outgoing mail
- Connect to VPN network, Zoom, Microsoft Word, Excel and Internet
- Assisted clients the extra mile to apply for Disability, (EAEDA, TAFDC) for cash benefits or Food Stamps (Snap) on Kiosk Laptop
- Rotated job duties with co-workers
- (Executive Office Health Human Service)
Clerk III
Massachusetts Department of Transitional Assistance
06.2007 - 09.2019
- Company Overview: (Executive Office Health Human Service)
- Performed Customer Service to the Public, assisting front desk
- Directed clients and instructed how to apply for benefits on Kiosk for TAFDC (Transitional Assistance Families Dependent with Children), cash benefits, EAEDC program (Disability Program), EA (Emergency Assistance for housing shelter) and SNAP Program (Food Stamps)
- Research Data Base (Beacon) on client open or closed cases and monthly benefit allowance
- Updated weekly Calendar and logged employee Sick Day out, Personal Day, or Vacation time thru Excel application
- Input Weekly Spread Sheet showing Employee time out and schedule, copied and paste to Office Management
- Printed (Electronic Benefit Transfer Cards) and logged daily percentage
- Researched actions and scanned documents
- (Executive Office Health Human Service)
Education
Business Admin Courses -
Massasoit Community College
Diploma -
Brockton High School
01.1978
Skills
Accuracy and precision
Motivational skills
Self-awareness
Excel
Microsoft Word
Internet Explorer
Timeline
Clerk IV
Massachusetts Department of Transitional Assistance
09.2019 - 05.2023
Clerk III
Massachusetts Department of Transitional Assistance
06.2007 - 09.2019
Diploma -
Brockton High School
Claims Processor
Blue Cross Blue Shield
Financial Aid Clerk
Massasoit Community College
Adult Probation Clerk
Brockton District Court
Business Admin Courses -
Massasoit Community College
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