Open To Work
Rosalind Parrish
AmeriHealth Caritas
Philadelphia,PA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Work Type
Full Time
Summary
Dynamic Provider Services Representative with a proven track record at AmeriHealth Caritas, excelling in HIPAA compliance and customer service excellence. Adept at resolving complex issues and enhancing provider relations through effective communication and teamwork. Recognized for developing training materials that improved team efficiency and fostered a collaborative work environment.
Work History
Provider Services Representative
- Provided support for member inquiries, ensuring accurate information delivery and resolution of issues.
- Assisted in processing provider applications, maintaining compliance with regulatory guidelines and standards.
- Collaborated with cross-functional teams to enhance service delivery and streamline operational processes.
- Developed training materials for new staff, fostering knowledge transfer and efficiency within the team.
Provider Services Representative
Education
High School Diploma
Skills
HIPAA compliance
Claims processing
Goal-oriented mindset
Call center experience
Insurance verification
Data entry proficiency
Healthcare industry
Provider relations
Strong interpersonal skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Multitasking Abilities
Calm and professional under pressure
Reliability
Computer skills
Understanding customer needs
Customer service excellence
Organizational skills
Team collaboration
Calm under pressure
Active listening
Verbal and written communication
Decision-making
Problem resolution
Relationship building
Phone etiquette
Team building
Data entry
Medical terminology
Issue and complaint resolution
Timeline
Provider Services Representative
AmeriHealth Caritas
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Provider Services Representative
AmeriHealth Caritas
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Parkway Program
High School Diploma
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