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Hi, I’m
Rosalind Taylor
Payroll / Office Manager
Baytown,TX
Work Preference
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
- Reporting
- Expense reimbursements
- Resolving payroll problems
- Reporting and documentation
- Data entry abilities
- Proficient in Microsoft Of Software
- Conflict resolution
- People skills
- Teambuilding
- Direct deposit processing
- Maintaining files
- Tracking leave
- Producing reports
- Reliable and trustworthy
Work History
Taylor EnterpriseHouston, TX
Office Manger
10.2022 - 07.2026
Job overview
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
SelectQoute(Temp)Houston, TX
Call Center Representative
09.2021 - 03.2022
Job overview
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Maintained strong call control and quickly worked through scripts to address problems.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
S&B Engineers and Constructors Ltd.(Contract)Baytown, TX
Payroll Clerk
09.2019 - 07.2021
Job overview
- Administered payroll for over 1300 employees per day using Kronos and ETS
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information
- Managed weekly payroll duties and submitted data to Office Manager and Staff
- Verified available hours against listed amounts when calculating leave time.
- Efficiently handled any payroll discrepancies with employees.
- Received, filed and processed paperwork and documents for on-boarding employees.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Identified, researched and resolved issues with hours worked.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Established employee payroll files and updated existing files with new information.
- Changed employee tax status and withholding information as necessary.
ResourceMGF (Temp)Deer Park, TX
Personnel Staffing Coordinator
09.2018 - 08.2019
Job overview
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Created interview questionnaires, assessment guidelines and onboarding processes to ensure efficiency at each hiring phase.
- Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
- Sorted job applications, vetted candidates and recommended individuals for key positions.
Miller Industrial Services Team(Contract)Wood River, IL
Office Manager
01.2018 - 07.2018
Job overview
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Reviewed and approved production timecards daily.
- Coordinated with HR teams to track and report on attendance.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Identified, researched and resolved issues with hours worked.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Managed weekly payroll duties and submitted data to payroll contractor.
Innovative Turnaround Controls(Contract)Linden, NJ
Track Allocator
08.2012 - 09.2017
Job overview
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Generated relevant paperwork and payroll reports.
- Calculated overtime, vacation sick hours and other categories of time
- Verify payroll for temporary, hourly, and salaried employees.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Produced and filed payroll reports everyday.
- Assisted with audits by preparing accounts and providing information.
- Entered corrected records into Track and added additional adjustments as required.
Performance Contractors(Contract)Port Arthur, TX
System Turnover Admin
10.2006 - 02.2012
Job overview
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Supported office clerical functions using word processing and other software, email and office machines.
- Observed deadlines, enabling timely completion of tasks.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Directed clients and guests to correct departments, rooms and staff members.
- Copied, scanned and filed documents to maintain office records.
- Responded to requests by preparing and sending files and documents.
- Prepared and issued purchase orders, invoices and statements.
- Generated regular reports such as TSPL log
- Distributed work orders to departments.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
State Of Texas (TWCC)Houston, TX
Designated Doctors Clerk
09.2003 - 08.2006
Job overview
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Filed correspondence and reports in accordance with corporate classification system.
- Coordinated company records and resources to assist team members with special projects.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
JCPenneyBaytown, TX
Sr, Merchandiser Assistant Manager
03.2000 - 08.2003
Job overview
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- I was the first one to come up with and ideal to help sell merchandise and up our sells by 85%
- I created a stage to have fashions shows for back-to-school wear, coordinating seasonal displays and promotional events that increased customer engagement and boosted overall sales. Successfully organized fashion shows and product presentations that highlighted new collections and drove a measurable increase in revenue
Education
MTI College of Business And TechnologyClear Lake TX
from Computer Technology
University Overview
Lee CollegeBaytown, TX
from Professional Office Technology
University Overview
ABC of Greater Houston
from NCCER Field Safety Tech
University Overview
Additional Information
Additional Information
- Pivot Tables
- Sage
- Track
- SAP
- Peoplesoft
- Onboarding Doc's
- AP/AR
- CCM
- M-Site
Overview
26
years of professional experience