Rosalinda Favela
San Antonio
Summary
Dedicated Medical Assistant Supervisor with over 8 years of experience in team leadership and medical office management. Skilled in training staff, improving patient care processes, and ensuring compliance with industry standards for optimal clinic operations.
Experienced Medical Assistant with a proven track record in compassionate care and efficient office management. Known for strong data entry skills and ability to foster teamwork, ready to contribute to enhanced patient care and clinic performance.
Compassionate Medical Assistant with expertise in patient care, HIPAA compliance, and workflow optimization. Committed to enhancing patient satisfaction and efficient operations in clinical environments.
Efficient Medical Ass/ Medical Office Supervisor with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Medical Assistant
Methodist Healthcare
San Antonio, TX
01.2023 - Current
- Assisted healthcare providers in patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Educated patients on treatment plans and preventative care measures.
- Monitored vital signs and reported changes to medical staff promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved workflow processes to enhance patient care efficiency and satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant Supervisor
Cardiovascular Associates of San Antonio
San Antonio, TX
02.2015 - 01.2023
- Supervised daily operations of medical assistants to ensure optimal patient care delivery.
- Coordinated staff schedules and assignments to maintain efficient workflow in clinical settings.
- Implemented training programs for new hires, enhancing onboarding experience and skill development.
- Collaborated with physicians to streamline communication between clinical staff and medical providers.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Assisted surgical teams in preparing instruments and maintaining sterile environments.
- Assisted Provider for Venous Ablation in office
- Coordinated patient schedules and assisted with pre-operative assessments.
- Collaborated with healthcare teams to ensure optimal implantation and management of cardiac devices.
- Educated patients on device functionality of pacemaker Device Boxes
- Billed, and Did Remote Pacemaker Checks
- Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
- Analyzed patient data to assess device effectiveness, contributing to improved clinical guidelines and treatment plans.
- INR Testing and Managing Coumadin levels
Education
CCMA -
San Antonio College
San Antonio, TXSkills
- HIPAA compliance
- Scheduling Hospital Procedures
- Medical office management
- Compassionate
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Procedure assistance
- Reliable team player
- Data entry and documentation
- Team building and motivation
- Team leadership
- Time management
- Decision-making
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Supervised team of 15 staff members 3 Medical Offices
- Ensure that the Office Operates Smoothly and Efficiently
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Methodist Healthcare
01.2023 - Current
Medical Assistant Supervisor
Cardiovascular Associates of San Antonio
02.2015 - 01.2023
CCMA -
San Antonio College