Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalinda Gonzalez

San Antonio,TX

Summary

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Friendly Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive body care . Skilled at selling products while personalizing client treatment.

Attentive Cosmetologist with 39 years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Friendly cosmetologist dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Friendly cosmetologist dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Proficient Cosmetologist with39 years of experience in customer service care. Successful at all hair treatments and comprehensive plans for individualized client care. Offering extensive knowledge of product and hair care selling techniques.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Ambitious, career-focused job seeker, anxious to obtain an entry-level scheduler position to help launch career while achieving company goals.

Overview

40
40
years of professional experience

Work History

Cosmetologist

Scissors Palace
San Antonio , TX
12.2011 - Current
  • Provided consultations to clients on beauty treatments, products and services.
  • Created customized hair styles according to client's preferences and facial features.
  • Performed haircuts, coloring, highlighting and styling techniques.

Schedule appts, accounting

Cosmetologist

Regis Corporation
San Antonio, TX
03.1985 - 12.2011
  • Provided consultations to clients on beauty treatments, products and services.
  • Created customized hair styles according to client's preferences and facial features.
  • Performed haircuts, coloring, highlighting and styling techniques.

Cashier, inventory. Schedule appointments

  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.

Supervisor

Regis Corporation
San Antonio, TX
01.2008 - 12.2010
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Salón Manager

Regis Corporation
San Antonio , Texas
02.2003 - 01.2008

Make schedules, do deposits, inventory

Check in and out inventory. Have meetings, go to meetings. Delegate authority

Help stylists with any issues and help with communication where needed. As well as communicating with clients over the phone and in person

Cashier

HEB Grocery Store
San Antonio, TX
02.1984 - 03.1985
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Restock returns

  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Phyllis Wheatley High School
San Antonio, TX
05-1985

Skills

  • Hair Assessments
  • Facial waxing
  • Product expertise
  • Hair Coloring and Highlighting
  • Chemical Mixing and Application
  • Friendly Communication
  • Issue Resolution
  • Beauty tool sanitization
  • Client Education
  • Relationship Building
  • Hair Styling
  • Trend Awareness
  • Product and Service Explanations
  • Strong manual dexterity
  • Decision-Making
  • Product Knowledge
  • Reflective listening
  • Color matching master
  • Beard Trimming
  • Sales and Upselling
  • Physical power
  • Social skills
  • Sanitation Practices
  • Product Upselling
  • Administrative Procedures
  • Product Demonstrations
  • Client Consultations
  • Special Event Hair Styling
  • Relationship building and management
  • Sales expertise
  • Licensed Cosmetologist
  • Payment processing expertise
  • Physical Strength
  • Psychology
  • Salon Management
  • Styling Tools
  • Clear Communication
  • Scheduling appointments
  • QuickBooks proficiency
  • Customer Consultation
  • Selling and Upselling
  • Hair style recommendations

Timeline

Cosmetologist

Scissors Palace
12.2011 - Current

Supervisor

Regis Corporation
01.2008 - 12.2010

Salón Manager

Regis Corporation
02.2003 - 01.2008

Cosmetologist

Regis Corporation
03.1985 - 12.2011

Cashier

HEB Grocery Store
02.1984 - 03.1985

High School Diploma -

Phyllis Wheatley High School
Rosalinda Gonzalez