Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosalinda C. Lopez

Othello,WA

Summary

Front desk experience, bilingual Detail-oriented professional with extensive experience in customer service and front desk operations. Proven ability to manage transactions, organize merchandise, and foster positive shopping experiences. Eager to leverage strong communication skills to enhance customer satisfaction and operational efficiency.

Overview

23
23
years of professional experience

Work History

Sales Associate

Walmart
Othello, Washington
07.2005 - Current
  • Assisted customers with product selection and inquiries, fostering positive shopping interactions.
  • Operated cash register and processed transactions efficiently.
  • Organized merchandise displays to attract customer attention and improve shopping experience.
  • Restocked shelves regularly to ensure product availability and support sales.

Dental Receptionist

CBHA
Othello, Washington
06.2003 - 03.2005
  • Greeted patients, provided necessary paperwork, and verified insurance information to ensure smooth check-in process.
  • Answered incoming calls, scheduled and confirmed appointments to optimize patient flow.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Scheduled patient appointments using electronic health record systems.
  • Verified, updated and entered patient information into system.
  • Handled phone inquiries, delivering detailed information about services and procedures to assist patients effectively.
  • Assisted dental staff with administrative tasks and patient communication.
  • Maintained organized patient records and ensured data accuracy.

Education

Graduate Certificate - Certificate Modern Office Careers

Chaparral Career College
Tucson, AZ
03-1991

Skills

  • Product knowledge
  • Payment processing
  • Merchandising strategies
  • Sales forecasting
  • Customer engagement
  • Customer relationship management

Languages

Spanish
Professional

Timeline

Sales Associate

Walmart
07.2005 - Current

Dental Receptionist

CBHA
06.2003 - 03.2005

Graduate Certificate - Certificate Modern Office Careers

Chaparral Career College
Rosalinda C. Lopez