Rosalyn clay
Richton Park,IL
Summary
Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.
Overview
15
15
years of professional experience
Work History
receptionist
The Villa At Windsor Park
2649 east 75th street
05.2015 - Current
- Effectively managed a high-volume of inbound and outbound customer calls.
Unit secretary
Symphony Of Crest wood
14255 South Cicero Ave.
11.2008 - 10.2014
- Effectively managed a high-volume of inbound and outbound customer calls.Set up transportation for all residents to and from the doctors office.
unarmed security guard
American Security
1515 Harlem ave.
07.2009 - 09.2011
Secured the premises of the nursing home and made sure the client's and the family member's were safe.
Education
High School Diploma - undefined
Percy L.Julian High School
1996
Skills
- Multi-line phone operation proficiency
- Skilled in call center operations
- Customer service award
- Completed telephone training seminar
Timeline
receptionist
The Villa At Windsor Park
05.2015 - Current
unarmed security guard
American Security
07.2009 - 09.2011
Unit secretary
Symphony Of Crest wood
11.2008 - 10.2014
High School Diploma - undefined
Percy L.Julian High School
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