Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalyn Goodman

Brockton

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

29
29
years of professional experience

Work History

Cashier

Morrell's BBQ
04.2021 - Current
  • Cashier, Greeting customers taking orders & food preparation along with catering & delivery

Office Manager

Unified Adult Family Care
04.2021 - 04.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and receiving merchandise.
  • Answered phones, greeted & contacted clients along with setting up appointments.

Paralegal

Law Offices Of Cahalane & Stefani, P.C.
07.2018 - 04.2021
  • Prepared and processed legal documents, such as summonses, subpoenas, complaints, appeals, motions and pretrial agreements.
  • Mailed, faxed or arranged for delivery of legal correspondence to clients, witnesses, attorneys and court officials.
  • Received and placed telephone calls, scheduled appointments.
  • Prepared and distributed invoices to bill clients or pay expenses.

Branch Supervisor

Rockland Trust
08.2000 - 05.2017
  • Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
  • Provided assistance to new and existing customers, cross-sell bank products and services.
  • Opening and closing of customer accounts as well as balancing ATM, helping out on the teller line when needed, audit compliance of the branch operations, assisting branch manager when needed and in there absence.
  • Helped out other branches when needed.

Customer Service Representative

Fleet Bank
03.1995 - 08.2000
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Brockton High School
Brockton, MA
05.1981

Skills

  • Drawer Balancing
  • Cash Handling
  • Payment Processing
  • Cash Register Operation
  • Customer Service
  • Office Management
  • Typing

Timeline

Cashier

Morrell's BBQ
04.2021 - Current

Office Manager

Unified Adult Family Care
04.2021 - 04.2023

Paralegal

Law Offices Of Cahalane & Stefani, P.C.
07.2018 - 04.2021

Branch Supervisor

Rockland Trust
08.2000 - 05.2017

Customer Service Representative

Fleet Bank
03.1995 - 08.2000

High School Diploma -

Brockton High School

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Rosalyn Goodman