Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalyn Soto

Newark,NJ

Summary

Experienced Case Manager specializing in coordinating services for individuals with disabilities. Dedicated to achieving positive outcomes through a proactive and resourceful approach. Skilled in connecting individuals with essential community resources and advocating for their needs. Strong communicator with a passion for making a meaningful impact.

Overview

7
7
years of professional experience

Work History

Case Manager

Goodwill Industries
07.2024 - Current
  • Partner with service providers to develop and implement individualized care plans and document client interactions and interventions in electronic charting systems.
  • Facilitate individual and group sessions to promote positive behavior change for clients.
  • Partner with local organizations to expand access to social and community services.
  • Lead vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Assist clients in exploring career options and vocational goals.

Social Work Intern

Newark Community Solutions: Youth Impact Newark
09.2023 - 04.2024
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Formulated Individualized Service Plan goals and objectives to link families to designated services.
  • Conducted individual supportive counseling and facilitated psychoeducational workshops.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Interviewed clients to assess needs and determine most suitable needs and services.

PIP Authorization Coordinator

New Jersey Spine Center
04.2019 - 01.2020
  • Assessed patient’s eligibility for medical services with insurance carrier.
  • Advocated for patients when concerns arose.
  • Followed up on pending referrals and submitted reports to supervisor.
  • Submitted for prior authorization with required documentation to appropriate funding source.
  • Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.

Health Information Management Clerk

New Jersey Spine Center
01.2018 - 04.2019
  • Engaged departmental visitors, assessed needs, and provided information
  • Networked with persons or agencies to release information according to HIPAA
  • Managed the electronic patient portal and submitted reports in compliance with HIPAA regulations
  • Secured confidential patient information from unauthorized access.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.

Education

Master of Social Work -

Rutgers University
New Brunswick, NJ
12.2025

Bachelor of Arts - Social Work

Rutgers University
Newark, NJ
05-2024

Skills

  • Proficient in MS Office
  • Cultural Competence
  • Critical thinking
  • Problem Solving
  • Documentation and reporting
  • Time management
  • Adaptability and initiative
  • Client advocacy
  • Case management
  • Individualized counseling
  • Community resources
  • Multitasking and organization

Timeline

Case Manager

Goodwill Industries
07.2024 - Current

Social Work Intern

Newark Community Solutions: Youth Impact Newark
09.2023 - 04.2024

PIP Authorization Coordinator

New Jersey Spine Center
04.2019 - 01.2020

Health Information Management Clerk

New Jersey Spine Center
01.2018 - 04.2019

Master of Social Work -

Rutgers University

Bachelor of Arts - Social Work

Rutgers University
Rosalyn Soto