Rosalyn Soto
Newark,NJ
Summary
Experienced Case Manager specializing in coordinating services for individuals with disabilities. Dedicated to achieving positive outcomes through a proactive and resourceful approach. Skilled in connecting individuals with essential community resources and advocating for their needs. Strong communicator with a passion for making a meaningful impact.
Overview
7
7
years of professional experience
Work History
Case Manager
Goodwill Industries
07.2024 - Current
- Partner with service providers to develop and implement individualized care plans and document client interactions and interventions in electronic charting systems.
- Facilitate individual and group sessions to promote positive behavior change for clients.
- Partner with local organizations to expand access to social and community services.
- Lead vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
- Assist clients in exploring career options and vocational goals.
Social Work Intern
Newark Community Solutions: Youth Impact Newark
09.2023 - 04.2024
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Formulated Individualized Service Plan goals and objectives to link families to designated services.
- Conducted individual supportive counseling and facilitated psychoeducational workshops.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Interviewed clients to assess needs and determine most suitable needs and services.
PIP Authorization Coordinator
New Jersey Spine Center
04.2019 - 01.2020
- Assessed patient’s eligibility for medical services with insurance carrier.
- Advocated for patients when concerns arose.
- Followed up on pending referrals and submitted reports to supervisor.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.
Health Information Management Clerk
New Jersey Spine Center
01.2018 - 04.2019
- Engaged departmental visitors, assessed needs, and provided information
- Networked with persons or agencies to release information according to HIPAA
- Managed the electronic patient portal and submitted reports in compliance with HIPAA regulations
- Secured confidential patient information from unauthorized access.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Education
Master of Social Work -
Rutgers University
New Brunswick, NJ12.2025
Bachelor of Arts - Social Work
Rutgers University
Newark, NJ05-2024
Skills
- Proficient in MS Office
- Cultural Competence
- Critical thinking
- Problem Solving
- Documentation and reporting
- Time management
- Adaptability and initiative
- Client advocacy
- Case management
- Individualized counseling
- Community resources
- Multitasking and organization
Timeline
Case Manager
Goodwill Industries
07.2024 - Current
Social Work Intern
Newark Community Solutions: Youth Impact Newark
09.2023 - 04.2024
PIP Authorization Coordinator
New Jersey Spine Center
04.2019 - 01.2020
Health Information Management Clerk
New Jersey Spine Center
01.2018 - 04.2019
Master of Social Work -
Rutgers University
Bachelor of Arts - Social Work
Rutgers University
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