Rosalynne Harney
Richmond,TX
Summary
Effective Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Exceptional organization skills with a comprehensive knowledge to service a wide range of properties.
Overview
14
14
years of professional experience
Work History
Floating Property Manager
Saddlewood Apartments
10.2023 - Current
- Overseeing multiple properties, While maintaining occupancy, collections, vendor and construction projects.
- Maintain company expectations while implementing core values.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Hosting resident events and creating resident retention programs.
Assisstant Property Manager
Royal Oak Apartments
03.2019 - 10.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Collected and maintained careful records of rental payments and payment dates.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Assistant Property Manager
The Advantages Apartments
01.2016 - 03.2019
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Kept accurate records of all resident and tenant correspondence.
- Managed property traffic and leasing velocity.
- Diligent in marketing, producing new marketing ideas and materials.
Leasing Consultant
Camelot Apartment Homes
03.2011 - 01.2016
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Coordinated appointments to show marketed properties.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Education
Associate Degree - Criminal Justice
Jackson State University
Jackson, MS12-2016
High School Diploma -
Southwest High
Fort Worth, TX05-2010
Skills
- Accounts payable
- Market analysis
- Bookkeeping
- Collections
- Invoicing
- Account receivable
- Experience working with 364 plus units
- Multi-Family Property Management
- Records Management
Timeline
Floating Property Manager
Saddlewood Apartments
10.2023 - Current
Assisstant Property Manager
Royal Oak Apartments
03.2019 - 10.2023
Assistant Property Manager
The Advantages Apartments
01.2016 - 03.2019
Leasing Consultant
Camelot Apartment Homes
03.2011 - 01.2016
Associate Degree - Criminal Justice
Jackson State University
High School Diploma -
Southwest High
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