Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Bi-lingual
Languages
Timeline

Rosana Villarama

Summary

Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

1
1

Food Server

Work History

Food Server

Parsley Mediterranean Restaurant
05.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Cosmetology

Marinello School of Beauty - Las Vegas, Las Vegas, NV
11.2011

High School Diploma -

Rancho High School, Las Vegas, NV
1987

Skills

  • Transactions and Cash Handling
  • Guest Seating Arrangements
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Customer Service and Rapport
  • Dish Preparation
  • Seating Assignment Preparation
  • Bathroom Servicing

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Affiliations

  • Association for Computing Machinery
  • Jaycees
  • Toastmasters
  • International Association of Administrative Professionals

Bi-lingual

I can speak Tagalog Philippines main Language

A little Spanish

Languages

English
Full Professional

Timeline

Food Server - Parsley Mediterranean Restaurant
05.2022 - Current
Marinello School of Beauty - Las Vegas - , Cosmetology
Rancho High School - High School Diploma,
Rosana Villarama